HARM MINIMISATION POLICies
we have your best interest at heart
RESPONSIBLE SERVICE OF ALCOHOL POLICY
Caulfield Hotel maintains that the responsible service of alcohol is a responsibility shared by both the venue and the customer.
For our part, we are committed to the service of alcohol to our customers in a professional and responsible manner, complying with all applicable laws and adhering to endorsed Responsible Liquor Service Codes of Practice.
We recognise that alcohol abuse and alcohol consumption by minors are serious social issues.
Our staff are trained in Responsible Service of Alcohol and actively promote responsible alcohol consumption by our customers. We also require current valid photographic proof of age identification to be provided by young adults before they are supplied with alcohol at our venue.
RESPONSIBLE SERVICE OF GAMING POLICY
This venue is committed to the wellbeing of its patrons, employees and the wider community in which it operates.
It strives to deliver all its services in a responsible and sustainable manner providing the means for our patrons to have informed choices and to exercise a rational and sensible informed choice based on their personal and individual circumstances.
As part of this commitment, the venue has adopted a comprehensive Responsible Gambling Code of Conduct, and a Self-Exclusion Program, and will provide the necessary resources, both financial and human, to support the proper operation and fulfilment of the Code at these premises.
A copy of our Code is available at the Cashier’s Station for perusal upon request.
RESPONSIBLE GAMBLING CONTACTS
Gamblers Help
Victorian Gambling and Casino Control Commission
YOURPLAY
YourPlay gives you the power to track how much money and time you are spending as you play. You can also use YourPlay to set limits on the money and time you spend on gaming machines and to see your playing history online at any time.
YourPlay can be added to your loyalty membership card and used on any gaming machine in Victoria. You can register for YourPlay at yourplay.com.au or ask a staff member for assistance.